Little Stickers. Big Attention to Detail.
A great sticker should look the way you expected it to. The print should be clean, the cut should follow the design, and your order should arrive ready to enjoy.
That’s what we aim for at StickerMart.
And if we make a mistake along the way, we’ll make it right.
What Our Guarantee Covers
Every custom order is covered against verified mistakes caused by our printing, finishing, packing, or fulfillment process.
Printing Problems
We’ll make it right if your stickers have clear production defects such as:
- Unintended streaks, banding, or ink smudges.
- Blurry printing that doesn’t match the supplied artwork or approved proof.
- Missing printed elements caused by a production mistake.
- Significant color errors beyond normal printing variation.
Cutting & Finishing Problems
Your stickers should be cut and finished according to your order.
Our guarantee covers incorrect sizes or shapes, noticeable cutting misalignment that damages the design, incorrect finishes, and finishing defects caused during production.
Order & Packing Mistakes
If we send the wrong product, an incorrect quantity, or leave items out of your order, we’ll work to correct the mistake at no cost to you.
Shipping & Handling Issues
If your order arrives damaged because of inadequate packaging or another error on our part, we’ll arrange an appropriate replacement or resolution.
If your package arrives visibly damaged, please keep the packaging and take photos before discarding it.
What Isn’t Considered a Defect?
Printing involves physical materials, and a few small differences are normal.
Our guarantee generally doesn’t cover:
- Minor differences between colors displayed on a screen and the finished print.
- Small cutting variations that don’t interfere with the design.
- Low-resolution or incorrect customer-supplied artwork when the printed result matches the approved proof.
- Design changes requested after production begins.
- Normal wear, improper application, or damage caused after delivery.
For a closer look at what to expect, visit our Quality Standards page.
How to Request a Reprint
Please contact StickerMart within 14 days of delivery.
Include your order number, a description of the issue, and a few clear photographs. For shipping damage, include photos of the package and shipping label.
We’ll review the issue and explain the next steps.
How We’ll Resolve It
If we confirm a mistake on our end, we’ll arrange a free reprint or replacement. Depending on the circumstances, a partial or full refund may be more appropriate.
Our goal is to get you the stickers you ordered, without making the process unnecessarily complicated.
Good Stickers. Good Service.
We believe that standing behind our work is simply part of doing business the right way.